Public offerа

These terms of use regulate the procedure for using the services provided by the website info.runtoram.com (hereinafter referred to as “RunToRam”).

RunToRam provides services for the parallel exchange of fiat currency to cryptocurrency and cryptocurrency to fiat currency on behalf of the user (hereinafter referred to as “Exchange Services”) as well as custodial cryptocurrency wallet services that allow users to store funds, transfer them, and manage accounts in supported cryptocurrencies (hereinafter referred to as “Custodial Wallet Services”). Both services will collectively be referred to as “Services”.

The Services are available exclusively through the RunToRam platform (hereinafter referred to as “Platform”), which is a partially automated online systеm (hereinafter referred to as “Site”). By interacting with the Platform and using the Services, you agree that you have read, understood, and accepted all the terms of use of RunToRam.

RunToRam reserves the right to unilaterally amend the terms of use at any time. Such changes and amendments take effect upon publication on the Site but do not apply to ongoing transactions. Your interaction with the Platform and use of the Services implies your agreement to the terms published on the Site at the time of accessing the Platform. If you do not agree with the terms of use published on the Site, you must immediately cease using the Platform and Services. Continued use of RunToRam Services after changes to these terms implies your acceptance of the updated terms.

Terms and Definitions
Service – A software and hardware complex, including the Site and software that enables interaction between Users and the Service.
Registration – The procedure by which a User enters their email address and/or phone number, login, and password on the Site to create an account and verify their information.
Authorization – The process of entering a User’s login and password provided during Registration to access the Site.
Personal Account – A User’s personalized interface within the Service.
User – An individual registered in the Service with access to a Personal Account.
Site – The software and hardware complex available online at https://runtoram.com.
Fee – The amount paid by the User to the Service for the provision of Services under this Agreement.
Agency Agreement – An agreement between the User and the Service Provider through the User’s acceptance of this offer, under which:
The Service Provider, acting on its own behalf but at the User’s expense, accepts funds from the User and transfers or remits them to a specified recipient (or back to the User) in the country and currency specified by the User on the Site.
The User agrees to pay the Service Provider a Fee according to the Rates.
Order – A task issued by the User under the Agency Agreement to ensure the transfer or remittance of funds.
Rates – A document published on the Site containing information about Fees, payment terms, and procedures.
Electronic Journal – A linked set of electronic records reflecting Users’ activities within the Service. The Electronic Journal is stored within the Service.
1. Subject of the Agreement
1.1. Under the Agency Agreement, the Service Provider undertakes, acting on its own behalf and at the User’s expense, to accept funds from the User and transfer or remit the equivalent amount to the specified recipient (or back to the User) in the specified country and currency, while the User agrees to pay the Service Fee according to the Rates. Reports on the execution of the Agency Agreement are provided in the User’s Personal Account on the Site.
1.2. The User must specify on the Site:

The amount of funds to be transferred for the execution of the Agency Agreement, along with the account details or address where the equivalent amount is to be credited or paid in cash.
The currency in which the equivalent amount is to be credited or paid.
1.3. The history of transactions performed using the Service is available in the User’s Personal Account on the Site and through the User’s personal Telegram chat.
1.4. The Service is provided “as is”, and the User cannot make claims regarding the absence of specific functions or services.
1.5. The Service is available worldwide. These terms of use are valid for as long as this offer is in effect.
1.6. The Service Provider may unilaterally amend the terms of this Agency Agreement. The User must monitor any changes by regularly reviewing the current version of the offer on the Site at least once every two days. Continued use of the Service implies acceptance of the updated terms. If the User disagrees with any part of the offer, they must immediately stop using the Service.
1.7. Violations that may result in a warning, blocking access to the Site and/or Service inсlude:
Failure to comply with the Agency Agreement.
Receiving five or more negative reviews from other Users.
Use of obscene language, insults, or unrelated discussions.
Complaints from other Users about rude or inappropriate behavior.
Violation of the Service’s chat rules or communication with the administration.
2. Service Provision Procedure
2.1. Only Users who have completed Registration and Authorization can issue Orders.
2.2. The funds transferred by the User are credited or paid within 3 days, unless the Service Provider notifies the User of an extension via email or other means.
2.3. If it is impossible to remit funds or pay them in cash to the specified recipient, the funds will be returned to the User in the original currency.
2.4. The User’s transferred funds are reflected in their Personal Account.
2.5. All User transactions are recorded in the Electronic Journal.

3. Rights and Obligations of the Parties
3.1. Service Provider Obligations:

Eliminate Service failures caused by the Service Provider.
Provide technical support to the User during business hours.
Ensure confidentiality of the User’s personal data.
Ensure execution of the User’s Orders.
Notify Users of transactions via the Personal Account and email.
Return funds to the User if it is impossible to fulfill the Order.
3.2. User Obligations:

Use the Service according to this offer.
Review and comply with the terms of this offer.
Pay the Service Fee in a timely manner.
Keep account information confidential.
updаte their data promptly when changes occur.
3.3. Service Provider Rights:

Suspend the User’s access for violations of the Agreement.
Modify the terms of this offer unilaterally.
Request additional documents for verification.
Refuse to execute Orders if illegal activity is suspected.
3.4. User Rights:

Use the Service in accordance with the Agency Agreement.
Issue Orders through the Service.
Communicate with the Service via chat or email.
4. Liability
The parties are responsible for fulfilling the terms of this Agreement.
The Service Provider is not liable for losses caused by the User’s actions or external circumstances, such as errors in account details.
The Service Provider is not responsible for actions by banks, payment systems, or other third parties.
5. Dispute Resolution
Disputes will be resolved through negotiations.
If negotiations fail, disputes will be resolved in the courts at the Service’s location.
6. Force Majeure
The Service Provider is not liable for failure to fulfill obligations caused by force majeure events.
7. Final Provisions
Notifications between the parties will be sent via the Personal Account or Telegram.
Acceptance of this offer occurs when the User clicks “Agree” on the Site.